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Delivery Information


For orders that contain Extra Small", "Small", "Medium" or "Large" items, there is a one-off charge depending on the largest item(s) in your order.  For "Extra Large" items, there is an initial charge depending on whether it is simply "XL" or "2M", and then an additional charge of £7.50 for every extra"XL" or "2 Man" item on the order.

Day of delivery

For all medium items and larger we like to offer you a delivery to suit you but we might need to ask you to be flexible for some Two Man deliveries and Outlying postcodes. 

Next day delivery

Is available on most "Extra Small" and "Small" items, items which are available on day delivery are identified by a small truck on the product description page.  Orders must be placed before 11am to guarentee next delivery.  Guaranteed next day delivery is only available if the basket contains only "Extra Small" and "Small" items.

  XS
Extra Small
S
Small
  M
Medium
L
Large

XL
Extra Large

2M
Two Man 

Weekday
Standard
2-5 days

£4.95 £9.95 Nominated
Day
8am - 6pm
£14.95 £24.95
£37.50

 £57.00

(2-3 hour
time slot as standard
but AM/PM
will depend
on load scheduling)

Guaranteed
Next Day
£9.95 £14.95  Nominated
Day
am/pm
£19.95 £29.95
£42.50

Charge per additional
item of the
same size

£0.00

£0.00

 Charge per additional
item of the
same size

  £0.00

 £0.00

 £7.50

 £7.50


Please note: All goods delivered on any service other than 2M (which is handled by ASPACE drivers) can only be delivered up to the threshold of your premises. This is for insurance purposes, as the drivers would not be covered if they were to damage anything.

Our standard delivery charges apply to all addresses within the UK excluding the Scottish Highlands and any islands, including Northern Ireland – sorry! These are charged per kilogram and are quoted at the time of entering your delivery address on the site.

Delivery cancellations – two man and outlying postcodes

If you have to cancel a delivery slot PLEASE give us as much notice as you can.  We understand that life can throw up surprises so we will always try to accommodate a change of plan, but last minute changes can cause a real headache so we reserve the right to make a charge of £50 if you cancel/change an already agreed delivery slot with less than 48 hours notice.

Overseas Customers

Please contact customer services for delivery options.  Please note that some of our items are too large/heavy for us to despatch directly overseas, we can however deliver to a UK freight forwarding company for you to arrange onward shipment.


 
Registered Office: The Old Silk Works, Beech Avenue, Warminster, Wiltshire, BA12 8LX, Tel +44 (0) 845 872 2400.