All beds and most large items of furniture (such as Chest of Drawers and Wardrobes) require self-assembly. We have taken great deal of care to design the products so that assembly is minimal and straightforward and the result extremely sturdy.
You should find your assembly instructions inside one of the product boxes. Please take time to study them before starting and if you're having any trouble, please give us a call on 0845 872 2400 and we'll talk you through it.
If in the extremely unlikely event you that your instructions are missing, or they get misplaced, you can find a downloadable copy on our website under the ‘Sizes & Instructions’ tab of the relevant product, or simply email us at email@example.com and we’ll promptly send them!
One other important point: we can't accept a return of partly or fully assembled furniture if you simply change your mind. If you are in any doubt please don't start assembling before you speak to us.
Expert Assembly Service
If you are ordering self-assembly items, but would prefer to play ludo than build furniture, our experts will gladly assembly your furniture for you. Not only that but they’ll guarantee you a 2-3 hour time slot on the day of your choice and take away all the packaging (and they promise they’ll wipe their feet too!). Please note that if you book assembly, your order will come via our manned delivery service.
Please be aware that this delivery service can take a little longer to arrive, normally around 1-2 weeks from the date your order is available; and in areas not covered by our own fleet, delivery usually take around 2-3 weeks from the date the goods are despatched from our warehouse. If you have any questions regarding the likely delivery time, please call us on 0845 872 2400.
Assembly prices are per item.
Fully Assembled Furniture
Our premium furniture ranges come part or pre-assembled (excluding beds) and are delivered by our manned delivery service. Orders placed with our expert assembly will also be delivered by our manned delivery service.
We deliver via our own fleet in the South / South East and via carefully selected couriers elsewhere in the UK. The items will be delivered to the room of your choice with any final pieces assembled and a thorough check of all items undertaken by our experienced team.
Our premium assembled service applies to the following ranges
- Winslow High Sleeper
Buy any piece of premium furniture with a matching bed and we will assemble the bed free of charge
We ask one very important thing of customers ordering fully assembled items: Please have a think about access to the intended room – especially when it is via a tight staircase! If you have any concerns, please call us – we will be able to give you accurate dimensions to allow you to measure up ahead of the delivery and ensure that we can deliver your furniture exactly where it’s wanted.