Delivery information
We are still open and delivering!
These are extraordinary times which require extraordinary measures. Due to the current events with COVID-19 we have further increased our measures to protect staff and customers. As such, all our deliveries will now be delivered to the front door. All in-stock items are available and ready for delivery within a few days*.
*Please contact us on 0800 021 9015 or email enquiries@aspace.co.uk for further information.
We have also extended our free returns policy to 90 days to those who have ordered since Monday 23rd March 2020.
Free Standard Delivery
Whether you're shopping for a brilliant bunk or simplly a fitted bed sheet we always offer FREE mainland* UK delivery. Enter your postcode below to find out more. If you don’t qualify, or live outside of the UK, please give us a call on 0800 021 9015 and we will do our best to help get an Aspace order on its way to you.
Fantastic, you are eligible for FREE delivery!
Sorry, our FREE delivery doesn’t extend that far.
We do not deliver to you as standard, but please call our office on 0800 021 9015
After placing your order we'll give you a call to arrange a convenient delivery time with you. Plus, we know you've got much better things to be doing than waiting around for us all day, so we'll always give you a short time slot so you can carry on about your day, business as usual!
ASSEMBLY SERVICE
Dependent on the items you're ordering and your delivery address, we may be able to offer our expert assembly and packaging removal service, which comes at a small additional cost. Simply look out for the assembly options field while making your selections, before adding a product to your basket.
The cost of assembly is dependent on the product, and the cost is revealed when the drop-down box for assembly options is clicked on.
TWO MAN DELIVERY SERVICE
If your item is pre-assembled (such as a Charterhouse Chest of Drawers or Wardrobe), we will endeavour to deliver with our own vehicle and delivery team. However as we're based in rural Wiltshire unfortunately this can sometimes mean your delivery will be made by a third party 2-man team, in which case. If this is the case, it may mean that unforutunately your delivery takes a little longer. Your local depot will call you to organise a mutually convenient date and time.
DELIVERY CANCELLATIONS
We understand that life can throw surprises at you that force a change of plan, which is why we're always here to help. If you need to make an alteration to your order, please call us on 0800 021 9015 and we will reschedule for you.
WHAT OTHER TYPES OF DELIVERY ARE AVAILABLE?
Next Day Delivery (phone orders only)
For delivery Monday to Friday - Orders must be placed before 12 noon by calling our customer service team. Orders placed on a Friday will be delivered the following Monday.
Small Items
A small charge of £4.95 will apply to all next day orders containing only non-furniture items.
Larger Items
Unfortuantely we don't offer a next day delivery service at this moment in time.
DELIVERY QUESTIONS
Still scratching your head over something? Please do not hesitate to get in touch – enquiries@aspace.co.uk or 0800 021 9015. We love to chat and are here to help!
