Standard Delivery

Our delivery charges are simple (*):

  • Orders under £250 will be charged at £6.95
  • Orders over £250 will be charged at £25.95

We will always contact you ahead of the delivery to arrange a convenient day. Plus, we know that you have much better things to be doing than waiting around for us all day, so we will always give you a short time slot at least one day in advance.

(*) Applies to mainland UK. Please enter you postcode below to check if you qualify. Otherwise call our office on 0800 021 9015 or email us at for a competitive quote.

Assembly Service

Dependent on the items you’re ordering and your delivery address, we may be able to offer our expert assembly and packaging removal service, which comes at a small additional cost. Simply look out for the assembly options field while making your selections, before adding a product to your basket.

The cost of assembly is dependent on the product, and the cost is revealed when the drop-down box for assembly options is clicked on.

Two-Man Delivery Service

If your furniture item is assembled (like the Charterhouse Chest of Drawers or the Belvoir Wardrobe), we will deliver to you with our specialist two person team. They will take the furniture to the room of choice and remove all the packaging for you, for no additional charge.

Delivery Cancellations

We understand that life can throw surprises at you that force a change of plan, which is why we’re always here to help. If you need to make an alteration to your order, please call us on 0800 021 9015 and we will happily reschedule for you.

We politely ask for a minimum of 24 hours notice to rearrange delivery and/or assembly. In the event that you need to cancel with less than 24 hours notice or our attempt is unsuccessful, a £50.00 revisit fee will be charged for our team to complete the delivery and/or assembly. 


We hope you love your new goods but if not, please don’t worry, we all change our minds from time to time. You’ll be pleased to hear that we offer a no quibble, 90 days free returns policy. Head to to find out more.

Delivery Questions

Still scratching your head over something? Please do not hesitate to get in touch – or 0800 021 9015. We love to chat and are here to help!