Delivery Information

Customer Care

Standard Delivery

We deliver for free to Mainland UK.

Once you have placed your order, we will contact you within one working day to agree a delivery date.

Plus, we know that you have much better things to be doing than waiting around for us all day, so we will always give you a short time slot at least one day in advance.

(*) Applies to mainland UK. Please enter you postcode below to check if you qualify. Otherwise call our office on 0800 021 9015 or email us at [email protected] for a competitive quote.

Delivery to Republic of Ireland

We will deliver to Ireland – anywhere – for a set fee of 12% of your total basket.

This will include delivery charges, taxes, and all duties.

We will also deal with all the customs declarations so that there are no hidden extra costs.

Simply contact us at [email protected] or call us on 0800 021 9015.

Not Mainland

We can deliver outside of mainland England. Please email us at [email protected] for a quote or give us a call on 0800 021 9015.

We will find the best way to get the furniture to you.

Assembly Service

Dependent on the items you’re ordering and your delivery address, we may be able to offer our expert assembly and packaging removal service, which comes at a small additional cost. Simply look out for the assembly options field while making your selections, before adding a product to your basket.

The cost of assembly is dependent on the product, and the cost is revealed when the drop-down box for assembly options is clicked on.

Two-Man Delivery Service

If your furniture item is assembled (like the Charterhouse Chest of Drawers or the Belvoir Wardrobe), we will deliver to you with our specialist two person team. They will take the furniture to the room of choice and remove all the packaging for you, for no additional charge.

Delivery Cancellations

We understand that life can throw surprises at you that force a change of plan, which is why we’re always here to help. If you need to make an alteration to your order, please call us on 0800 021 9015 and we will happily reschedule for you.

We politely ask for a minimum of 24 hours notice to rearrange delivery and/or assembly. In the event that you need to cancel with less than 24 hours notice or our attempt is unsuccessful, a £50.00 revisit fee will be charged for our team to complete the delivery and/or assembly.

Returns

We hope you love your new goods but if not, please don’t worry, we all change our minds from time to time. You’ll be pleased to hear that we offer a no quibble, 90 days free returns policy. Head to www.aspace.co.uk/returns-and-refunds to find out more.

Delivery Questions

Still scratching your head over something? Please do not hesitate to get in touch – [email protected] or 0800 021 9015. We love to chat and are here to help!

About the author

Séve

Séverine, or Séve for short, is a French national that moved to the UK from 27 years ago! She has 2 “just-about” grown-up children and has been working for the children’s furniture industry for over 20 years!
When someone asks her what she does for a living, she says: “I sell the best bunk bed in the UK”! And she can do it well with such a wealth of experience! She likes nothing more than a beautiful, sturdy piece of children’s furniture that will last a life-time! When she is not busy helping her community and village charities, Séve loves nothing more than to create some French-Anglo dishes for her friends and family! She has even been known to feed over 100 guests at charity event runs!